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Configuration Troubleshoot

Eek, we're sorry, it seems like you may be having trouble installing the configuration file? No problem, the configuration file makes life easier, but in a couple of minutes we can show you how to do this manually. 
Just follow our lead:
STEP 1 - ADD a new Server:
First we need to add the Reach OnAir broadcast server. Click on the SETTINGS button, and then under the 'Server' option, click "ADD"​​.
Easy!
STEP 2 - Add Server Details
In the box that opened, now you need to add the server details. They are as follows:
  • Name: *Reach OnAir Live Show
  • Type: IceCast
  • Address: presenter.reachonair.com
  • Port: 8080
  • Password: **Your Reach OnAir Password**
     
  • IceCast MountPoint: Check your Members Area
    • It is a 5-7 digit number e.g. 123456
  • IceCast User: source
Once done, hit Save and you're all done with adding the server!
STEP 3 - Update Audio Settings
Now we need to update the Main Audio Settings. Go to the Settings > Audio tab. 
  • Audio Device: This should be the soundcard you want the Basic Broadcaster to listen to. Every computer will be different, test what works for you. 
     
  • Channel: Stereo
  • Sample Rate: 44100Hz
     
  • Streaming & Recording Codec: MP3
  • Streaming & Recording Codec: 320k
 
All done? There's no save button, you're now ready to move onto the next step!